All managers understand their staff ... don't they? The best ideas usually come from those who know the job best. So do managers always have good data on what people are feeling and what could be done? In truth, not always.

Our clients approach us to:

• Examine their current approach to developing their cultures
• Survey staff opinions in a confidential way
• Use other techniques like focus groups, team meetings and 'slice' groups to get underneath the issues
• Other strategic insights as to how their staff culture and HR strategies can be developed (see culture change)